Privacy policy

Magne Privacy Policy

This Privacy Policy describes how Magne (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.trymagne.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, and send notifications.

  • Marketing and Advertising: We may send you marketing communications by email, SMS, or postal mail, and show you advertisements tailored to your interests.

  • Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding possible fraudulent or illegal activity.

  • Communicating with You: We use your personal information to provide customer support and improve our Services.

Cookies

We use cookies to improve functionality, remember preferences, run analytics, and serve personalized ads. For Shopify-related cookies, see: Shopify Cookie Policy.

Most browsers accept cookies by default, but you can adjust your browser settings to block them. Blocking cookies may impact the functionality of our Services.

How We Disclose Personal Information

We may disclose your personal information in the following cases:

  • With vendors or third parties performing services on our behalf (IT, payment, analytics, shipping).

  • With business and marketing partners, including Shopify.

  • When you request or consent to disclosures.

  • With affiliates in our corporate group.

  • In connection with business transactions or legal obligations.

Past 12 months disclosures:

  • Identifiers (contact details, account info)

  • Commercial information (orders, shopping activity, customer support)

  • Internet/network activity (usage data)

Recipients: vendors, service providers, marketing partners, affiliates.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you submit product reviews or other content, it may be public. We are not responsible for the privacy or security of information you make public.

Third Party Websites and Links

We may link to third-party websites. We are not responsible for their privacy/security practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us to have it deleted.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee absolute security. The length of time we retain your data depends on business and legal needs.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • Access / Know

  • Delete

  • Correct

  • Portability

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

  • Manage communication preferences

You may exercise your rights by contacting us at the details below. We may verify your identity before fulfilling requests.

We will not discriminate against you for exercising your rights.

Complaints

If you are not satisfied with how we handle your data, you may contact your local data protection authority.

International Users

We may transfer, store, and process your information outside your country, including in the U.S. Where required, we use recognized transfer mechanisms (e.g., EU Standard Contractual Clauses).

Contact

If you have questions about our privacy practices or wish to exercise your rights, contact us at:

info@magne.com